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data management

The Purpose of Data Management Service

In today’s digital space, no one can imagine a business without data. Companies need to access more data more than ever before. Data is a key ingredient of any business. Day by day, companies are heavily dependent on complete and correct customer data. Data management is the process of collecting, ...
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Knowledge Management

Knowledge Management-Salesforce Service Cloud

Salesforce Knowledge Management System is a product of Salesforce Service Cloud. Knowledge management helps share information, insights and answers across digital space. Supply information to both customers and employees consecutively. Customer service agents will get benefited a lot through knowledge management solution In this digital era, technological advancement has pushed ...
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Salesforce Einstein and its applications to businesses

Salesforce Einstein and its applications to businesses

Companies that utilize customer data are known to fare much better than the companies whose data is scattered around multiple places or in silos, and the data had to be sent to analysts for processing because the analytical tools were not designed for the business user Integrating Artificial Intelligence (AI) ...
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Salesforce Marketing Cloud and its features and benefits?

What are Salesforce Marketing Cloud and its features and benefits?

More than 40% of adults use a digital assistant to conduct some or all of their daily duties, and 20% of homes have a smart speaker. In a world of connected products, homes that are constantly interacting with artificial intelligence-driven devices, the customers become brand conscious and decide when and ...
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HIGN-VELOCITY-SALES

High-Velocity Sales: Benefits and Features

Gone are the days when B2B sales were conducted face-to-face or at an office desk; the current era of digital change, and, most crucially, the pandemic, has shifted sales engagement to a more remote model.Today, sales representatives engage remotely with customers from within their office environment through multiple modes of ...
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