Salesforce CRM

QR Solutions has deployed the world’s #1 CRM System Salesforce in many organisations in India. We also can customise Salesforce CRM software with other third party applications to meet your business requirements. If your company is thinking of moving to Salesforce, the leader in CRM Systems feel free to reach out to us a certified salesforce Partner for any queries.

At QR Solutions, we focus on Salesforce CRM consulting, development, and implementation. Our Salesforce CRM Experts can learn your business needs and deploy a Salesforce CRM Solution that will scale with your company.

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Our Salesforce Services

QR Solutions a leading Salesforce partner offers a strong hand to many businesses around the world in fuelling their revenues by helping them to integrate & implement top-notch CRM system, such as Salesforce. Salesforce integration with third-party applications is a profitable amalgamation, tailored to suit your business needs and requisites. With the help of our highly skilled Salesforce CRM experts & integration consultants, we will establish for you a highly competent customized Salesforce CRM cloud that will scale up your income and earnings. Implementing and managing a CRM platform can sometimes require lots of short term resources, but with globally certified Salesforce partner such as QR Solutions, Salesforce consulting, Salesforce development and Salesforce implementation become as easy as rowing down the river.

Our Process

Implementation

Salesforce Implementation

Our Salesforce Implementation process starts with a `Discovery` phase where we learn about the business requirements of the customer, and based on those requirements, define an implementation plan. Our implementation includes:
  • User and Organization setup
  • Pipeline Management (Leads, Accounts, Opportunities, Contracts, Orders etc.)
  • Campaign Management
  • Data Import & Migration
  • Reports & Dashboards
Development

Salesforce Development

Our Salesforce Development is completely based on the user requirements and needs. The following are our Salesforce Development activities:
  • Visualforce Web pages’ development 
  • Customising existing Apex/Visualforce Code
  • Apex Web Services
  • Creation of triggers
  •  Scheduled/Batch Apex

QR Solutions also make use other Salesforce Technologies for application development and support such as: QR Solutions specialised in the following services: Salesforce Sales and Service Cloud – Implementation & Development |  Salesforce Lightning Implementation and migration | Pardot Implementation and Maintenance Services | Salesforce Partner Community Implementation and support | Salesforce Customer Community Implementation and Support | Salesforce Integration design development implementation and maintenance | Salesforce App Development Design, Development, implementation and support Including consulting advice for listing in appexchange and rollout | Salesforce Customization – Custom Application Development & Support | Salesforce Managed Services Complete management of Salesforce Org’s | Heroku Enterprise – Application Development | Community Development

QR Solutions also provides Production Deployment Assistance and take care of any post-production issues arising after the completion of Development.

Integration

Salesforce Integration

QR Solutions provides comprehensive Salesforce Integration Services which includes strategy, development and management to facilitate uninterrupted flow of information from cloud to cloud, premise to premise or from cloud to premise platform.

Salesforce Automation enables business process function with ease by integrating Salesforce Applications with third party ERP applications; application integration provides a unified view of multiple business applications or new legacy systems.

  • Mulesoft
  • ApplicationsGateway.io
  • Database (SQL Services, Oracle, etc.)
  • 3rd Party Apps/APIs
  • Legacy/In-House Apps
 Administration & Support Services

Salesforce Administration & Support services have been designed to help customers maintain /manage their salesforce org. Our trained Salesforce team of Developers and Consultants can help you with the following

  • Add/remove/update user/profiles/roles
  •  Manage security settings such as, `Login controls, forgotten passwords, user access.
  • Email templates
  • Create/modify Reports and Dashboard
  • Create/modify object layouts standard/custom objects
  • Create/modify list views
  • Data management
  •  Create new fields
  • Workflow/approval process
  • Visual force pages
  • Apex coding including triggers
  • 3rd party web services integration
  • Web-to- lead, Email-to- case, Email-to- lead
  • Automated Email processing

Delivery Modules

With our headquarters located in Sydney, global development facility at Chennai and Trichy, India, we offer a choice of delivery models based on client requirements, nature of the assignment and services.

Dedicated-Team

Dedicated Team

QR Solutions has teams containing Salesforce Experts and Consultants who will be working on Projects/ Tasks assigned to them. Out Salesforce Team comprises Technical Architects, Senior Developers, Consultants, Developers, Testers and Administrators.

At QR Solutions we manage projects using industry standard collaborative platforms like Slack, Jira, Confluence, Zoho Projects and other platforms.

Find Out What Our Valued Customers Have To Say About Us

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services

ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Great Experience, Good feedback from clients

Great Experience, Good feedback from clients

Great Experience, Good feedback from clients

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

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