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QR Solutions, Registered Salesforce Partner Providing Consulting, Implementation and Managed Services
Salesforce Consulting Services Australia
We provide Salesforce consulting Services around the world. Offering a range of services which includes
- Discovery sessions
- Solutioning
- Design and Architecture
- Migration strategies
Consulting includes strategic advice from experienced Business Architects and Solutions Architects. Identifying your goals and assisting you in plotting the milestones to achieve these business goals. Typically Initial consulting services would deliver the clarity required by a business to step into the implementation of salesforce. Consulting will cover
- Business Goals and Expectations (Typically called Discovery Sessions)
- Application Design Documentation
- Technical Design Documentation
- Custom Development Documentation
- Data Migration Strategies
- Integration Strategies
- Quality Bench Marks
- Implementation Road Map
- Development Environment design
- User adoption and Change management strategies.
Salesforce Implementation Services
Implementation of Salesforce can take as little as 2 weeks for a simple implementation to as long as 2 years for complex implementations. In almost all of the cases the quick wins are felt by the business within the first phases of the implementation; which would be typically the first 12 weeks in a large implementation outlay. Our Implementation services include Discovery sessions – This runs on the back of initial consulting exercise that would have mapped every aspect of implementation. For established road map and approach our services cover the following
- Configuration and Development
- Reporting and Analytics
- Integration Development
- Testing and Deployment
- Training and User Adoption
- Enhancements
Salesforce Managed Services
Our Teams help you solve the challenges of maintaining existing implementations within manageable budgets, continuously assisting in enhancements, while you focus on your business. Read here about benefits of managed services Managed Services include
- Administration
- Release maintenance
- Data Management
- Reporting and Analytics
- Development Assistance
Platform Highlight
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Manage your leads or prospects, qualify leads, score leads through activites and events. Managing leads efficiently helps you feed into a healthy sales pipeline – the blood line for your business
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Manage your road to sale by nurturing opportunities through systematic progress. Efficient reporting of your sales pipeline helps forecast deals and sales. Opportunities are created when a lead is converted.
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Manage either a business or individual account details efficiently within salesforce – you can create and manage over 1000 individual attributes for each account. what is available in a standard account record.
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A Contact is an individual associated with the account record. Salesforce allows you to manage multiple contacts per account record. Manage multiple custom attributes per contact. This helps businesses report cultivate healthy relationship with their customers. what is available in a standard contact record
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Create Campaigns by grouping Leads or Contacts; Track campaign performance; Schedule and automate reach-outs. Effective marketing keeps your leads warm and help you drive customers towards your products and services
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Integrate your sales cloud to digital platforms like pardot or marketing cloud to ensure your sales and marketing departments use omni channel communications. Email, SMS, Calls, Website.. etc..
#1 CRM
Salesforce is the first to take CRM to the cloud and develop many organizations to new horizons for the past two decades. Salesforce revenue from 1.31 billion USD in 2010 has reached 17.1 billion USD in 2020, with its subscribing companies crossing 150,000. All of this and many more make it the # 1 CRM in the world.
What is Sales Cloud
Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app. Apart from marketing, sales, and customer service analytics; it also allows users to share information with a real-time social feed for collaboration of the user community.
Sales Cloud or Sales force
Many have confusion about the terms of Sales Cloud and Salesforce. It is because most people interchangeably use both. The confusion is because the Sales Cloud platform is the most popular product of Salesforce. But apart from this flagship product, Salesforce has many other products and addons to be the world’s leading CRM software.
Why is the Sales Cloud platform the most popular among Salesforce products?
Launched by Salesforce in 2009, Sales Cloud is not without reason to be its most popular product. It is because it fulfills the Salesforce claim of “sell smarter, faster, and from anywhere.” Sales cloud as a separate platform and integrating with other Salesforce platforms offer many benefits for this purpose. The sales teams can achieve their only aim of best results by attracting customers, speeding up productivity, and making better-informed decisions with the many benefits of the sales cloud.
Should I use it ...
Sales Cloud is, without a doubt, one of the great pillars of business from the # 1 CRM, Salesforce. It is customizable to include accounts, leads, contacts, products, price books, campaigns, quotes, opportunities, and any more. It automates workflows and connects the team 24×7 from anywhere with any device to use the centralized sales data to close more deals. Hence it is worth every penny for all its four editions available now to develop your business to tje next levels.
Sales Cloud
Service Pricing
Salesforce being a Multi Tenanted SaaS platform, that has clear regiment around certifications and partner verifications; has changed the face of services over a period of time.
Its an undeniable fact that Salesforce Services are fast becoming a commodity.
Due to the fact that Service features and prices around Salesforce Implementation and Management are very similar across the spectrum and across the globe; trend towards commoditization is accelerating.
Increased information exchange, technology advancements and certification standardization are some of the factors contributing to this.
Given the above industry behaviour; price often becomes the only determining factor in supplier selection.
As a Registered salesforce partner, QR Solutions maintains strict regime around employing certified staff on services teams. The following are the certificates we maintain.
We offer a two-tier pricing model Onshore and Offshore; this enables customers to have a choice in selecting the best possible combination.
QR Solutions Administrators, Developers and Consultants are recognized and rated based on a combination of current certifications and years of verified experience. All our Developers self-manage project work and are collaborative, focussed and consistent in deliveries.
Want to discuss further – Click here speak to a business manager.
What is Sales Cloud
Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app. Apart from marketing, sales, and customer service analytics; it also allows users to share information with a real-time social feed for collaboration of the user community.
Find out what our valued customers have to say about us.
"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement. QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service. On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests. Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."
"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”
"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future. ”
Great Experience, Good feedback from clients
QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!
QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.