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QR Solutions, Registered Salesforce Partner Providing Consulting, Implementation and Managed Services

Salesforce Consulting Services Australia

We provide Salesforce consulting Services around the world. Offering a range of services which includes

  • Discovery sessions
  • Solutioning
  • Design and Architecture
  • Migration strategies

Consulting includes strategic advice from experienced Business Architects and Solutions Architects. Identifying your goals and assisting you in plotting the milestones to achieve these business goals. Typically Initial consulting services would deliver the clarity required by a business to step into the implementation of salesforce. Consulting will cover

  • Business Goals and Expectations (Typically called Discovery Sessions)
  • Application Design Documentation
  • Technical Design Documentation
  • Custom Development Documentation
  • Data Migration Strategies
  • Integration Strategies
  • Quality Bench Marks
  • Implementation Road Map
  • Development Environment design
  • User adoption and Change management strategies.

Salesforce Implementation Services

Implementation of Salesforce can take as little as 2 weeks for a simple implementation to as long as 2 years for complex implementations. In almost all of the cases the quick wins are felt by the business within the first phases of the implementation; which would be typically the first 12 weeks in a large implementation outlay. Our Implementation services include Discovery sessions – This runs on the back of initial consulting exercise that would have mapped every aspect of implementation. For established road map and approach our services cover the following

  • Configuration and Development
  • Reporting and Analytics
  • Integration Development
  • Testing and Deployment
  • Training and User Adoption
  • Enhancements

Salesforce Managed Services

Our Teams help you solve the challenges of maintaining existing implementations within manageable budgets, continuously assisting in enhancements, while you focus on your business. Read here about benefits of managed services Managed Services include

  • Administration
  • Release maintenance
  • Data Management
  • Reporting and Analytics
  • Development Assistance

Platform Highlight

  • Leads

    Manage your leads or prospects, qualify leads, score leads through activites and events. Managing leads efficiently helps you feed into a healthy sales pipeline – the blood line for your business

  • Opportunity

    Manage your road to sale by nurturing opportunities through systematic progress. Efficient reporting of your sales pipeline helps forecast deals and sales. Opportunities are created when a lead is converted.

  • account

    Manage either a business or individual account details efficiently within salesforce – you can create and manage over 1000 individual attributes for each account. what is available in a standard account record.

  • contact

    A Contact is an individual associated with the account record. Salesforce allows you to manage multiple contacts per account record. Manage multiple custom attributes per contact. This helps businesses report cultivate healthy relationship with their customers. what is available in a standard contact record

  • campaign

    Create Campaigns by grouping Leads or Contacts; Track campaign performance; Schedule and automate reach-outs. Effective marketing keeps your leads warm and help you drive customers towards your products and services

  • digital-campaign

    Integrate your sales cloud to digital platforms like pardot or marketing cloud to ensure your sales and marketing departments use omni channel communications. Email, SMS, Calls, Website.. etc..

#1 CRM

Salesforce is the first to take CRM to the cloud and develop many organizations to new horizons for the past two decades. Salesforce revenue from 1.31 billion USD in 2010 has reached 17.1 billion USD in 2020, with its subscribing companies crossing 150,000. All of this and many more make it the # 1 CRM in the world.

contact-1
lead

What is Sales Cloud

Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app. Apart from marketing, sales, and customer service analytics; it also allows users to share information with a real-time social feed for collaboration of the user community.

Sales Cloud or Sales force

Many have confusion about the terms of Sales Cloud and Salesforce. It is because most people interchangeably use both. The confusion is because the Sales Cloud platform is the most popular product of Salesforce. But apart from this flagship product, Salesforce has many other products and addons to be the world’s leading CRM software.

account
dashboard

Why is the Sales Cloud platform the most popular among Salesforce products?

Launched by Salesforce in 2009, Sales Cloud is not without reason to be its most popular product. It is because it fulfills the Salesforce claim of “sell smarter, faster, and from anywhere.” Sales cloud as a separate platform and integrating with other Salesforce platforms offer many benefits for this purpose. The sales teams can achieve their only aim of best results by attracting customers, speeding up productivity, and making better-informed decisions with the many benefits of the sales cloud.

Click here to see the Benefits of Sales Cloud

Should I use it ...

Sales Cloud is, without a doubt, one of the great pillars of business from the # 1 CRM, Salesforce. It is customizable to include accounts, leads, contacts, products, price books, campaigns, quotes, opportunities, and any more. It automates workflows and connects the team 24×7 from anywhere with any device to use the centralized sales data to close more deals. Hence it is worth every penny for all its four editions available now to develop your business to tje next levels.

forecasting

Sales Cloud

Service Pricing

Salesforce being a Multi Tenanted SaaS platform, that has clear regiment around certifications and partner verifications; has changed the face of services over a period of time.
Its an undeniable fact that Salesforce Services are fast becoming a commodity.
Due to the fact that Service features and prices around Salesforce Implementation and Management are very similar across the spectrum and across the globe; trend towards commoditization is accelerating.
Increased information exchange, technology advancements and certification standardization are some of the factors contributing to this.
Given the above industry behaviour; price often becomes the only determining factor in supplier selection. As a Registered salesforce partner, QR Solutions maintains strict regime around employing certified staff on services teams. The following are the certificates we maintain.
We offer a two-tier pricing model Onshore and Offshore; this enables customers to have a choice in selecting the best possible combination.
QR Solutions Administrators, Developers and Consultants are recognized and rated based on a combination of current certifications and years of verified experience. All our Developers self-manage project work and are collaborative, focussed and consistent in deliveries.
Want to discuss further – Click here speak to a business manager.

What is Sales Cloud

Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app. Apart from marketing, sales, and customer service analytics; it also allows users to share information with a real-time social feed for collaboration of the user community.

How is Sales Cloud different from Salesforce?
Many have confusion about the terms of Sales Cloud and Salesforce. It is because most people interchangeably use both. The confusion is because the Sales Cloud platform is the most popular product of Salesforce. But apart from this flagship product, Salesforce has many other products and addons to be the world’s leading CRM software.
Why is Salesforce the # 1 CRM in the world?
Salesforce is the first to take CRM to the cloud and develop many organizations to new horizons for the past two decades. Salesforce revenue from 1.31 billion USD in 2010 has reached 17.1 billion USD in 2020, with its subscribing companies crossing 150,000. All of this and many more make it the # 1 CRM in the world.
Why is the Sales Cloud platform the most popular among Salesforce products?
Launched by Salesforce in 2009, Sales Cloud is not without reason to be its most popular product. It is because it fulfills the Salesforce claim of “sell smarter, faster, and from anywhere.” Sales cloud as a separate platform and integrating with other Salesforce platforms offer many benefits for this purpose. The sales teams can achieve their only aim of best results by attracting customers, speeding up productivity, and making better-informed decisions with the many benefits of the sales cloud.
What are the best benefits of Sales Cloud?
Salesforce designed the Sales Cloud platform as a start-to-end setup for the complete sales process to increase revenue. With its many features like Web-to-lead in supporting online lead capture and response rules, it boosts sales. The following are some of its many benefits.
  • It serves as a one-stop for the entire sales team to enable them to both input and access all details of customer interactions to connect with them to have a faithful relationship
  • It uses the concept of Big Data by bringing in all the customer data stored in many documents, emails, spreadsheets, among others to one place to put it to the best use
  • The entire sales team can log in from anywhere and any device to get up-to-the-minute details on all the prospects or customers’ conversations to convert them to opportunities
  • Helps to forecast upcoming quarters, discover trends, and to generate visualizations of the data
  • Sales Cloud, being customizable, offers a wide range of options to fine-tune it to suit any business need, language, and style
  • It automates the sales process with point-and-click tools for customizing and enhancing workflows
  • Sales managers can customize the many steps and stages that the sales representatives should follow as it is possible to create and maintain records with the Sales Path tool
  • Sales managers can also check if the sales reps are correctly filling the right information in records that apply to their need
  • Sales reps can save time on administrative work and also visualize the future actions necessary to take for moving a prospect through the pipeline
  • The primary benefit of using Sales Cloud is that it uses sales data to rank leads, zero in on the most promising opportunities to connect them to the best rep to maximize the chances of closing the deal
  • Increases growth with integration, Gmail, Exchange & Office 365 email clients, and also Einstein, which is the most comprehensive artificial intelligence system of Salesforce and its other products and addons
    • With so many Sales Cloud uses, the obvious next question for anyone to ask is,
Should I use Salesforce Sales Cloud?
Sales Cloud is, without a doubt, one of the great pillars of business from the # 1 CRM, Salesforce. It is customizable to include accounts, leads, contacts, products, price books, campaigns, quotes, opportunities, and any more. It automates workflows and connects the team 24×7 from anywhere with any device to use the centralized sales data to close more deals. Hence it is worth every penny for all its four editions available now to develop your business to tje next levels. 

Find Out What Our Valued Customers Have To Say About Us

Slide 1 - copy

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services

ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Slide 1

"QR Solutions knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Slide 1 - copy - copy

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Slide 1 - copy - copy

Great Experience, Good feedback from clients

Great Experience, Good feedback from clients

Great Experience, Good feedback from clients

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Slide 1 - copy - copy

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Slide 1 - copy - copy

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

Leonard Carrillo
Salesforce Administrator | Whispir Ltd

Slide-1

Great Experience, Good feedback from clients

Alex Kamenskyi
Director of Product Management | Fluent Commerce

Slide

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

Holli Von Bibra
General Manager CRM & CX | Von Bibra Auto Village

Slide

QR Solutions are a great partner for salesforce projects: very good project management, technical knowledge is high, and they work well to keep our company on track despite our own non-project distractions. Change requests were handled effectively in a timely fashion. Overall a 5 out of 5 salesforce partner.

Leonard Capirrilo
Salesforce Administrator | Wispir Ltd

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Ramakrishna Nagar Main Road, Kallukuzhi, Trichy
620 020.

Australia

 
Suite 1.03,
No 9, George Street,
North Strathfield,
NSW – 2137.