Salesforce CRM for Automotive

Name: Salesforce CRM for automotive
Brand: QR Solutions
Rating: 4.8 (65 reviews)

Salesforce CRM for Automotive helps car dealerships get organized, automate the sales life-cycle, keep the team members accountable, and acquire new customers. New technology brings up additional revenue streams to serve customers instantly. Fulfil the expectations of new and existing customers is a goal of Salesforce CRM.Using this Salesforce CRM for Automotive tool, car dealers can differentiate themselves from all the competitors.

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Would you like to engage with your prospects and customers like never before? Our Salesforce CRM for automotive helps you achieve it faster. Contact us to know more.

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Features of Salesforce Automotive

With our Salesforce automotive CRM tool, connected customers can moderate selling and buying activities. Strengthen customer bonding through a better after-sales process. Let’s know the simplified features of Salesforce automotive CRM.

Convert Leads

Capture and access leads across various channels – social media networks, mobile, and online. Cover the entire journey from online, sales, and hand raiser. Salesforce CRM helps car dealers to engage with prospects to convert prosperous leads.

Customer Journey Transformation

All the car dealers want a seamless journey through each stage of the customer life cycle. Salesforce CRM helps car dealers listen to clients and engage them at each touchpoint, including mobile, social media, online, showroom floors, and connected vehicles too. This one helps them create personalized journeys that build loyalty.

Inventory and Dealership Management

The Salesforce CRM comes with Enterprise Resource Planning features. CRM takes care of regular business activities - accounting, inventory management, supply chain management, risk and project management. By adopting Salesforce CRM, car dealerships can save time and money –from sales, after-sales, spare parts order, servicing, and customer queries.

Personalized Customer Service

With Salesforce Service Cloud, this platform takes customer service to the top level. Salesforce CRM provides solutions to customers who address queries. Customer satisfaction and loyalty-building both are special gifts of Salesforce CRM.

Track View of Dealership Activity

Give customer service members a 360-degree view of the vehicles and client engagement history. Helps improve the vehicle buying experience with an integrated transfer of customer data from OEM to the vehicle dealership to finalize the sales.

Manage Vehicle Ownership

Salesforce CRM provides reliable and secure workflow automation to handle all vehicle offers and quotes. Gives access to view customer profiles from various sources like website, social media and more.

Our Solutions for CRM Automotive Industry

Managing Customer Life Cycle
Boosting call quality
Analyzing customer data
Processing customer feedback
Automating tasks
Live chat
Completely Responsive
Mobile, Tablet, Desktop
Stopping Lead Leakage
Perfect lead distribution

TO CLOSE MORE DEALS FASTER

At QRS, Our solution on CRM for the automotive industry aims at fulfilling the higher expectations of the present- age customers. We build customer engagement by listening to them, across all customer touchpoints-online, social media, mobile devices up to connected cars. Contact us to know more.

Find out what our valued customers have to say about us.

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future. ”

QRS have been responsive, diligent and extremely knowledgeable around the design and implementation of Salesforce to our business when we needed an integrated CRM platform that would help us connect with our customers in today's digital age. Being a niche industry and not too many Auto Traders utilising this platform to date, it was great to have ideas presented at the table with relevance to our day to day operation, but also linked to strategic goals that they understood. Would highly recommend!

Salesforce CRM for Automotive

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