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Live agent chat

Benefits of Activating Live Agent Chat – Salesforce Service Cloud

Salesforce is one of the best CRM solutions in the world. The service cloud is a product of Salesforce, which takes care of customer service with automate service processes and streamline workflows. Live agent chat is one of the modules of service cloud and helps customers from the website to ...
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The Understanding of appRetail.io Sales Toolbox

The Understanding of appRetail.io Sales Toolbox

The appRetail.io is a Comprehensive lead management solution, which helps automotive dealerships run effectively. This lead management tool helps in reducing data capture time, tracking road-to-sale, providing intelligent analytical insight, enabling seamless customer communication, enhanced productivity tools and more. The appRetail.io comes ready with out of the box integration to ...
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Salesforce

Importance of Salesforce Service Cloud Console

Service cloud console is a product of Salesforce, which is used to find, update and create customer records faster. Give a 360-degree view of each customer during the support process. Using the Salesforce platform, enterprises can create many console applications. In past years, enterprises have been spending billions of dollars ...
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Service Cloud Console

Features of Case Management System – Salesforce Service Cloud

In these digital ages, all the companies would like to keep customers happy and support team sensible, whether customers reach out to enterprises by social, email, online communities, phone or web-chat. The Salesforce service cloud is a customer support product that enables clients to automate service processes, find required articles, topics, and ...
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Generating new client

Key Features of Automated Lead Management Tool

Lead management is a process that involves Capturing, Validating and Identifying, Analyzing and converting the leads into sales-ready prospects. Then prospects will share with the Sales teams. In these digital ages, businesses small or big find it challenging to handle leads manually. appRetail.io has been designed to ensure small businesses can operate ...
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