Salesforce is continuously being tipped as a cloud based CRM Platform that is ranking #1 globally, consistently. Salesforce delivers continued improvement and innovation to all types of businesses. Salesforce handles not just Sales, Marketing and customer services, but also all of the popular industry segments like Health Care, Financial, and Real-estate, mining, logistics and more. Catering to both B2B and B2C segments through its marketing automation suits, Salesforce with its acquisitions of Integration and Analytics platforms has covered off gaps in the offerings making it the fastest growing software platform in the world.
In this digital era, most companies are embracing Salesforce to streamline their business processes. A branded Salesforce partner offers professional Salesforce services such as Salesforce consulting, implementation, customizations, integration, support, and managed services. This ensures a safe and guaranteed progress towards customer success.
Successful Enterprises align with nimble and qualified Salesforce partners to avoid pitfalls in their journey implementing Salesforce.
Some of the popular Salesforce services that is offered by Salesforce partners worldwide are
Salesforce implementation service assists enterprises in automating business processes and also assists the sales team to learn new things that make ways for closing deals, managing pipelines, and effective sales processes.
Without the help of a Salesforce partner, the Salesforce implementation process is like a holy grail. During Salesforce implementation, an experienced Salesforce partner will work with enterprises to review their current business and sales processes.
Salesforce partners can understand the goals of a company. They will refer and recommend required modifications for the development of an enterprise.
A failed implementation process creates an unwanted impact on business ROI and growth. Enterprises have to team up with Salesforce implementation partners to make the processes quicker and better.
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Salesforce customization and configuration processes provide support to tailor Salesforce products to specific sales, marketing, and customer service requirements. When companies start to customize their Salesforce systems, consulting service helps to enhance sales productivity and revenue.
Salesforce customization and configuration process helps add fields, custom objects, records and custom functionality to the Salesforce solution. It helps automate marketing processes, services and sales processes. When enterprises go for customization, they get value adds that help them improve internal processes.
According to the reliable survey, when using a Salesforce solution, deals win rate grows up to 24% and also help them achieve much better results with customizations. High ROI is one of the benefits of using Salesforce customization. Help increase productivity of Salesforce leads to sales.
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Salesforce Integration Service
Salesforce integration service provider helps enable smooth connection of Salesforce solutions to the critical business systems. A perfect Salesforce integration offers a comprehensive view of the data. It helps them have a connected application that helps reduce errors and improve speed in systems and procedures of an organization.
Salesforce integration helps enable sales executives to access the functionalities across application. It enhances the user experience with unified authentication, data sharing and automated processes across multiple platforms and applications. Salesforce integration service also delivers a seamless customer experience.
Types of Salesforce Integration
Salesforce Managed Service
Salesforce managed service offers An efficient and cost effective way to manage some of Salesforce activities. Managed Services helps businesses to manage their expectations and budget accurately when using Salesforce managed service.
When enterprises need to maintain their Salesforce instance in top shape and have time and effort to continue improve the implementation, Salesforce managed service is a great choice .
Salesforce managed service provider will ensure uninterrupted support of the platform along with managing mundane repetitive tasks, advising the business on continued improvement of processes.
A Salesforce partner would also recommend improvements to existing implementation and assist enterprises to benefit from new upgrades with no impact to the on business operational costs or business resources.
Salesforce Consulting Service
Salesforce consulting service is aimed to support marketing, sales, and customer service needs. Consulting service provides extensive ideologies in some services like manufacturing, banking, retail, IT, and others.
A Salesforce consultant has the responsibilities to Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business, Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience. Work on Salesforce automation to streamline processes. Manage stakeholders’ engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams. Identify project issues/risks and present alternatives to alleviate or resolve them.
A Salesforce partner will be best placed to provide consulting to businesses, as they maintain stringent certification requirements and have the requisite experience and exposure in dealing with the platform best practices.
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