MANAGED SERVICES

Efficient and Reliable IT Service Management

Technology is progressing, each day, faster than ever before. Though this advancement has its perks for the collective good, businesses find it difficult to form and sustain an effective technical team to cope with such rapid evolution.

The average software developer is impelled to replace almost half of what is learnt and practiced, every two years. The learning curve always gets steeper and not many developers pass this test of time. Eventually, SMEs, in particular, take the fall, being unable to take on additional workload and advancement due to this incompetence.

Allowing a Managed Service Provider (MSP) to manage your IT services ensures efficient technical support on your end. Deploying managed IT services does not necessarily have to substitute your entire cohort of technical resources; instead, an MSP can extend assistance to improve the potential of the latter as well.

Simply put, an MSP and an in-house technical team can work hand in hand to offer a reliable prowess to your business.

Increased Data Network Security

[As per sources] Around 46 percent of SMBs and 53 percent of large enterprises have been victims of data breaches in the year 2019 globally. In smaller companies, the percentage has increased by 6% from 30 percent in 2018 to 36 percent this year. The appalling fact hovering around such incidents is that businesses are sometimes unaware of being attacked by such breaches, and are constantly at risk of leaving customer data and credentials unprotected and pregnable.

With an established MSP shouldering your responsibility of managing network services, you can rest assured that the data on your network, no matter the range of availability, in mobile devices, laptops and desktop systems, are safe and shielded.

Proficient MSPs, such as those of AWS Managed Services, implement leading cloud-based cybersecurity services to protect the underlying networking infrastructure from a myriad of threats, from both within and outside of the organization.

AWS MSPs build practices tailored to the network security components — such as firewall management, backup and recovery, web protection and suchlike, of each customer business.

Proactive Maintenance

The prime advantage of managed IT services is “business continuity” without any interruptions, to provide seamless IT operations beyond interferences.

Distinguishing merit that sets managed services apart from traditional IT support is that they are proactive. A supporting feature to this merit is that MSPs are always available round the clock providing 24/7 coverage, regardless of your supervision and involvement.

This continuous monitoring allows MSPs to foresee glitches, malfunctions, incompatibilities, and vulnerabilities, to formulate preemptive solutions and implement them before the disturbances evolve into serious threats.

An MSP is committed to keeping track of the patches and updates and applying them without putting a pause on business productivity. Given the 24/7 coverage, this is usually executed by the service provider during the wee hours of work, when there are no active tasks in the network infrastructure.

In this way, chief executives save a lot of time and resource and can focus on core business needs instead of administering day-to-day operational activities.

Scalability

A business is bound to grow and transform. Especially in a time of digital transformation, change is inevitable.

Reports find that digital initiatives are becoming a top priority for CIOs in 2019, with 33% of businesses now in the scaling or refining stages of digital maturity — up from only 17% last year.

Scalability is a steadfast strategy that prepares the business for growth, for meeting the increasing market demands and for expansion, at an optimal operational cost. When you go for scalability, your organization grows, your resources multiply, and your IT services amplify.

MSPs ensure a greater sense of flexibility and regularity during a transition period of growth and change. Managed IT services can accommodate expanding requirements and rapid changes, all of which are attributes of true scalability. Premiums MSPs take charge of identifying opportunities for improvement and enhancements, according to the direction of the business objective.

Cost Effective

One of the lucrative incentives that stems from a MSP partnership is that, they are extremely cost-effective. They cut down a lot on excessive costs — expenses for those resources and functionalities that are dormant for a long period of time.

MSPs operate on a pay-as-you-go pricing model, meaning the client has to pay only for the required individual services for the agreed period of utilization. This approach saves a lot on capital budget as you have to pay only for the active facilities and not for expensive packages with superfluous services that you don’t need.

Managed services are constituted by service level agreements (SLAs) that are customized to the precise needs of the business and define the service standards of the provider, thereby allowing you to effortlessly manage your IT infrastructure at modest operating expenses.

Thinking about outsourcing your IT services?

Take a look at QR Solutions, one of the leading managed services providers making headway presence in India. To know more about our offerings, talk to a QRS representative today at 91 431-2312880 !