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Social Customer Service: Salesforce Service cloud

Best Features of Social Customer Service – Salesforce Help

Social customer service is a unique feature of the Salesforce service cloud. This connected service module creates and handles cases on social media platforms. Allow agents to respond to queries and commentaries via social networks such as Facebook, Twitter, Instagram and others.Salesforce service cloud provides support and functionality to customer ...
/ / CRM, SALESFORCE
Salesforce Community Answers and Ideas

Salesforce Community Modules – Answers and Ideas

Customers use the website of enterprises to learn more about the products and services provided by enterprises. To assist customers, enterprises use a customer portal or a community to educate customers about their products and services. Salesforce community cloud helps customers find data easily. Salesforce is an enterprise-grade connected CRM platform ...
/ / SALESFORCE
Live agent chat

Benefits of Activating Live Agent Chat – Salesforce Service Cloud

Salesforce is one of the best CRM solutions in the world. The service cloud is a product of Salesforce, which takes care of customer service with automate service processes and streamline workflows. Live agent chat is one of the modules of service cloud and helps customers from the website to ...
/ / SALESFORCE
The Understanding of appRetail.io Sales Toolbox

The Understanding of appRetail.io Sales Toolbox

The appRetail.io is a Comprehensive lead management solution, which helps automotive dealerships run effectively. This lead management tool helps in reducing data capture time, tracking road-to-sale, providing intelligent analytical insight, enabling seamless customer communication, enhanced productivity tools and more. The appRetail.io comes ready with out of the box integration to ...
/ / UNCATEGORIZED
Salesforce

Importance of Salesforce Service Cloud Console

Service cloud console is a product of Salesforce, which is used to find, update and create customer records faster. Give a 360-degree view of each customer during the support process. Using the Salesforce platform, enterprises can create many console applications. In past years, enterprises have been spending billions of dollars ...
/ / SALESFORCE

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