Complete Package of Partner Service Collaboration
Salesforce is the #1 customer relationship management (CRM) solution in the world today. Salesforce CRM helps to enhance and streamline …
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Best 3 Type of Retail Report | Retail Reporting Case Study
Retail report are similar to retail surveys but can be conducted more frequently and target one specific aspect of your …
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What is Asset Management in Salesforce Service Cloud?
Customer service and customer experience are the two eyes of a digital economy. In current times, every business be it …
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Implementing Call Scripting With Salesforce Service Cloud
Despite the increase in online communications, most enterprises remain critical to building customer loyalty and exceptional customer service. Salesforce service …
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Functional and Non-Functional Requirements in Salesforce Implementation
Salesforce CRM is a comprehensive platform that covers all the necessary business processes. It improves relationships that enterprises maintain with …
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Tips for User Requirement Gathering Process in Salesforce Implementation
In these digital ages, many large organizations use Salesforce CRM to handle both internal and external activities. Salesforce solution development …
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Tips for Business Requirement Gathering Process in Salesforce Implementation
In today’s world, Salesforce is one of the most powerful tools used by most enterprises. It allows them to store, …
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Computer Telephony Integration (CTI) with Salesforce
Salesforce is a top rank CRM, and a service cloud (Help Desk). Open CTI is a term that refers to …
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Best Features of Social Customer Service – Salesforce Help
Social customer service is a unique feature of the Salesforce service cloud. This connected service module creates and handles cases …
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Salesforce Community Modules – Answers and Ideas
Customers use the website of enterprises to learn more about the products and services provided by enterprises. To assist customers, …
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