Salesforce transforms organizations to process driven by providing precise and finite data inputs to achieve strategic business objectives. It is the reason that it remains the # 1 CRM as it fulfills all its promises for past more than 20 years. In organizations using Salesforce, the employees become process-driven to do their job explicitly step by step, even without the supervisor’s involvement. It helps the employees to be self-sufficient for focusing more on the process than the results without interruptions.
The process-driven CRM solutions using Salesforce empowers organizations to perform their work independently by strictly following an associated process. It can estimate resources, identify required inputs, and determine process flows to efficiently transform inputs to outputs. The process-driven CRM solutions using Salesforce empowers organizations to perform their work independently by strictly following an associated process. It can estimate resources, identify required inputs, and determine process flows to efficiently transform inputs to outputs.
Reasons for Salesforce to be the #1CRM
Every dollar spent on CRM systems garners 8.71 dollars, which is over 800% ROI. Though many reputed companies provide CRM solutions, it is not without reason that Salesforce remains the #1 CRM for the past many years. Salesforce was the first to take the CRM to the cloud to offer cost-effective process-driven cloud-based CRM software programs to record, manage and analyze customer interactions through the sales pipeline from anywhere, anytime, and with any device. Salesforce CRM, without a doubt, is the undisputed market leader in the CRM software market because it provides out-of-the-box solutions for implementing cutting–edge technology and connecting the vital solutions essential to the exponential growth of businesses. As of 2018 statistics, over 150,000 companies worldwide are using Salesforce CRM solutions. It includes Fortune 500 companies and also nonprofit organizations for taking the CRM system benefits to the communities.
Benefits of process-driven CRM solution using Salesforce
There are many benefits of process-driven CRM solutions using Salesforce , like its commitment to innovation, providing a thriving ecosystem for apps and partners. Some benefits that make organizations reach new levels include.
- Being the pioneer to take CRM solutions to the cloud, Salesforce offers the flexibility to use it to the next level to use it anywhere, anytime from any device.
- Using it is easy as that of using websites to connect, collaborate, view, and update customer information throughout the sales funnel
- Just one click is enough for easy installation of Salesforce CRM and to add units, fields, improve sales, and edit workflows, among others.
- Saves money and time by providing powerful, customizable reporting tools to manage contracts and real-time reports and analytics.
- Enables automatic and simultaneous updates of all users of the multi-tenant Salesforce platform to protect their data and to get the latest features three times annually
- Being a stable, well documented open API enables most of the integrations in Salesforce to view the business processes to improve productivity.
- Helps develop and sell apps or access to thousands of useful, secure, and installed apps created by others in the AppExchange ecosystem and use th Salesforce glossary to get more information.
- Salesforce is also the pioneer to introduce Mobile CRM to leverage all its potential through the smartphone.
- The Salesforce community offers customization services to help organizations to access the pool of vast and rich developer talent.
- Business managers can overview all team activities in real-time to develop a successful sales strategy with easier forecasting.
- Sales representatives can manage customer information to enable them to spend more time selling rather than data processing.
- Marketers can harness the power of all social networks to connect with customers the way they want to choose
- Customers can get answers for their queries by connecting them with the internal system that links all their conversations on social networks to save money and time.