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“Customer Relationship Management (CRM)” denotes a combination of business strategies and modern technologies that companies employ to manage and enhance relationships with prospects and customers. The CRM approach mainly involves the analysis of each customer interaction with the organization and its corresponding data throughout customer life cycle, with a goal of improving customer retention rate …

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One of the significant goals of any business is to acquire customers. In order to achieve numerous opportunities and convert them as sales-wins, every organization needs an efficient Customer Relationship Management (CRM) system to take care of their sales process. Salesforce, a leading provider of a CRM solution, has enabled businesses to experience new heights …

Why Salesforce as a CRM solution? Read More »

According to a study conducted by Cox Automotive through IHS Automotive, it was found that 46% of car buyers visit only one dealership and 52% test drive only one vehicle before making a purchase. So to become that “one” dealership that is visited and profited, dealers should equip themselves with a robust Automotive CRM System. …

5 Exclusive Advantages of Automotive CRM Systems Read More »