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Salesforce Community Answers and Ideas

Salesforce Community Modules – Answers and Ideas

Customers use the website of enterprises to learn more about the products and services provided by enterprises. To assist customers, enterprises use a customer portal or a community to educate customers about their products and services. Salesforce is an enterprise-grade connected CRM platform for business management. Salesforce handles most business ...
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Live agent chat

Benefits of Activating Live Agent Chat – Salesforce Service Cloud

Salesforce is one of the best CRM solutions in the world. The service cloud is a product of Salesforce, which takes care of customer service with automate service processes and streamline workflows. Live agent chat is one of the modules of service cloud and helps customers from the website to ...
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The Understanding of Sales Toolbox

The Understanding of Sales Toolbox

The is a Comprehensive lead management solution, which helps automotive dealerships run effectively. This lead management tool helps in reducing data capture time, tracking road-to-sale, providing intelligent analytical insight, enabling seamless customer communication, enhanced productivity tools and more. The comes ready with out of the box integration to ...
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Importance of Salesforce Service Cloud Console

Service cloud console is a product of Salesforce, which is used to find, update and create customer records faster. Give a 360-degree view of each customer during the support process. Using the Salesforce platform, enterprises can create many console applications. In past years, enterprises have been spending billions of dollars ...
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Service Cloud Console

Features of Case Management System – Salesforce Service Cloud

In these digital ages, all the companies would like to keep customers happy and support team sensible, whether customers reach out to enterprises by social, email, online communities, phone or web-chat. The Salesforce service cloud is a customer support product that enables clients to automate service processes, find required articles, ...
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