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Machine learning

Post Salesforce Implementation

Ever since the advent of CRM systems in the 1990s, their implementation failure rate has been quite high. Back in the year 2001, Gartner recorded a 50% failure rate, and it has continued to increase since then. In 2017, CIO magazine reported that around one-third of all customer relationship management projects fail ...
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important of discovery process

The Importance of the Discovery Process in a Successful Salesforce Implementation

The Discovery Process of a Salesforce Implementation is the first and pivotal phase that contributes to its successful execution. It is in this phase that the groundwork for the Salesforce Implementation takes place.It is in this phase that all the vital information needed for the Implementation is assembled, reviewed, and ...
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community

Community Cloud-2

Introduction Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. This next-generation portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record ...
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community-cloud-1

Community Cloud – 1

Now Salesforce community cloud has been renamed as Salesforce Experience cloud. Introduction: Salesforce Community Cloud is an online social platform for companies to create branded sites connecting customers, employees, and partners with each other. By streamlining your key business operations and extending them across departments and offices, everyone who is part of ...
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email-preference

Email Preference Page

What is Email Preference Page? An email preference center is a tool that helps you establish a healthy communication cadence with your subscribers. It provides an easy way for your subscribers to manage their email by giving them a centralized portal to control what they receive and how often they ...
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