Salesforce CRM

QR Solutions has deployed the world’s #1 CRM System Salesforce in many organisations in India. We also can customise Salesforce CRM software with other third party applications to meet your business requirements. If your company is thinking of moving to Salesforce, the leader in CRM Systems feel free to reach out to us a certified salesforce Partner for any queries.

At QR Solutions, we focus on Salesforce CRM consulting, development, and implementation. Our Salesforce CRM Experts can learn your business needs and deploy a Salesforce CRM Solution that will scale with your company.

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Our Process

Implementation

Salesforce Implementation

Our Salesforce Implementation process starts with a `Discovery` phase where we learn about the business requirements of the customer, and based on those requirements, define an implementation plan. Our implementation includes:
  • User and Organization setup
  • Pipeline Management (Leads, Accounts, Opportunities, Contracts, Orders etc.)
  • Campaign Management
  • Data Import & Migration
  • Reports & Dashboards
Development

Salesforce Development

Our development using Salesforce are customized per the user requirements, they include:

  • Visualforce Web pages’ development 
  • Customising existing Apex/Visualforce Code
  • Apex Web Services
  • Creation of triggers
  •  Scheduled/Batch Apex

QR Solutions also use other Salesforce Platform Technologies for application development and support such as:

  • Salesforce – Implementation & Development
  •  Heroku Enterprise – Application Development
  • Community Development
  • AppExchange – Application Development & Support
  • Salesforce Lightning
 Upon completion of development, QR Solutions also provides production deployment assistance and assist with any post-production issues for successful project completion.
Integration

Salesforce Integration

We provide comprehensive Salesforce integration services such as strategy, development and management to facilitate uninterrupted flow of information from cloud to cloud, premise to premise or from cloud to premise platform. Salesforce automates business processes by integrating Salesforce applications with third party ERP applications; application integration provides a unified view of multiple business applications or new legacy systems. Business Use Cases:
  • Mulesoft
  • Database (SQL Services, Oracle, etc.)
  • 3rd Party Apps/APIs
  • Legacy/In-House Apps
 Administration & Support Services

Salesforce Administration & Support services have been designed to help customers maintain /manage their salesforce org. Our trained Salesforce team of Developers and Consultants can help you with the following

  • Add/remove/update user/profiles/roles
  •  Manage security settings such as, `Login controls, forgotten passwords, user access.
  • Email templates
  • Create/modify Reports and Dashboard
  • Create/modify object layouts standard/custom objects
  • Create/modify list views
  • Data management
  •  Create new fields
  • Workflow/approval process
  • Visual force pages
  • Apex coding including triggers
  • 3rd party web services integration
  • Web-to- lead, Email-to- case, Email-to- lead
  • Automated Email processing

Delivery Modules

With our headquarters located in Sydney, global development facility at Chennai and Trichy, India, we offer a choice of delivery models based on client requirements, nature of the assignment and services.
Dedicated-Team

Dedicated Team

We have a team of Salesforce Professional in our systems. The team of Salesforce Experts works on Projects/Tasks assigned to them within the project scope. Team comprises Developers, QA or Administrators.

Find Out What Our Valued Customers Have To Say About Us

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services

ICT Service Delivery, Department of Social Services

Scott Langman, Database and Application Services
ICT Service Delivery, Department of Social Services

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

"QR Solutions has provided support for DSS (Department of Social Services, formally FaHCSIA) for several years now in the Business Intelligence space, primarily around the Installation and Support of Hyperion.The level off service received from QR Solutions has far exceeded what would normally be expected of such an arrangement.QR Solutions consultants demonstrate great knowledge in subject matter expertise and deliver reliable and punctual service.On occasion, I have requested assistance at short notice and they have cheerfully and willingly accommodated such requests.Their level of support is highly regarded at this organisation and I have no hesitation in recommending them to other potential clients."

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

Scott Langman, DataBase Application Services,
ICT Services Delivery, Departmant of Social services

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

"QR Solutions as knew exactly what was required and was able to deliver to our expectation and more. Their ability to understand the business processes and provide suggestions helped us achieve not only the desired results but also helped re-engineer some of the business processes efficiently. Although unpretentious, QR Solutions culture demonstrates professional values. We are glad to have QR Solutions as our implementation partners. We are continuing to work with them into the future.”

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

Suresh Mathivanan, IT & Project Manager
Newage Caravans Pty Ltd

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

"QR Solutions has been pivotal in the development of Audi Australia's Integrated CRM and Analytics platforms.With strong strategic and technical capabilities, their ability to solve complex technical business problems with effective business solutions is why Audi Australia has engaged QR Solutions to deliver these critical business platforms.”

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

Joshua Wood, CRM Manager
Audi Australia

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